1. Property details
Apartamento A&G Burriana
Carrer de Lluís Vives, 2, 2º F, 12530 Burriana (Castellón), Spain.
- Valencian Community tourism registration: VT-43260A
- National registration: Exempt (serviced apartment)
- Email: [email protected]
- Phone: +34 646 760 633
2. How a booking is made
Bookings are made through the booking engine on this website, or directly by phone, WhatsApp or email.
A booking is confirmed once payment has been completed and you have received the confirmation email. Your dates are not held until that point.
The minimum age to book is 25, and the person booking must be part of the group staying. Bookings are intended for family groups.
3. Price and what it includes
The price shown by the booking engine is the total amount for the stay, for the dates and number of guests selected.
That amount already includes the final clean (€90), as well as water, electricity and WiFi. The final clean is not optional and cannot be removed from the booking.
Promotional discounts advertised on this website apply only if you enter the corresponding code before confirming your booking. They cannot be applied afterwards.
4. Payment
The full amount is charged at the time of booking, through the booking engine’s secure payment gateway.
Payment is processed directly by the gateway: we never see or store your full card details.
5. Cancellations and changes
Free cancellation up to 3 days before arrival: the full amount is refunded.
Within 3 days of arrival no refund is given.
Early departure or failure to arrive (no-show) does not entitle you to a refund for the nights not used.
Date changes are subject to availability and to the rate applicable to the new dates. Get in touch and we will find the best option.
If for reasons beyond our control we were unable to provide the accommodation, we would refund the booking in full.
6. Check-in and check-out
- Check-in: 4:00 pm to 9:00 pm
- Check-out: by 10:00 am
If you expect to arrive outside check-in hours, let us know in advance so we can arrange it.
Checking out later than 10:00 am is subject to availability and carries a surcharge we will quote when you ask. Please ask before your departure day.
7. Capacity and occupancy
The apartment sleeps a maximum of 6 guests, across 3 bedrooms and 2 bathrooms.
Only the people included in the booking may enter or stay overnight. Unregistered guests are not allowed.
Exceeding the maximum capacity or accommodating undeclared guests may result in the stay being ended with no right to a refund.
8. House rules
The apartment is not a hotel: it sits in a building where people live all year round. Please respect quiet hours, from 22:00 to 08:00, and keep noise down during the rest of the day too.
Noise and music. Inside the apartment, music and television should be kept at a volume that cannot be heard from the landing or from the neighbouring flats. During quiet hours there should be no noise at all.
Terrace and windows. The same rules apply on terraces, balconies and at open windows, and all the more so at night — sound travels between courtyards and façades. Please do not hang washing or shake towels or rugs out towards the street or courtyard, and do not leave objects where they could fall.
Communal areas. The entrance hall, lift and stairs are for passing through, not for gathering or playing. Please keep your voice down when coming and going, especially late at night, and do not leave luggage, pushchairs or bicycles on the landing.
Rubbish. Rubbish goes down to the street containers, in a closed bag and sorted for recycling. It must not be left on the landing, in the entrance hall or in the stairwell.
Parties and visitors. Parties, celebrations and gatherings are not allowed in the apartment, and neither is admitting anyone who is not included in the booking.
- Pets are not allowed.
- Smoking is not permitted inside the apartment or in the building’s communal areas.
- The apartment has no parking or garage space.
- The building’s internal rules and the use of communal areas must be respected.
All of the above is set out in full in our House rules, which we will send you before arrival and which you will also find summarised on a card inside the apartment. If a neighbour mentions something to you, we would be grateful if you took it in the same friendly spirit in which you will be treated.
Under article 37.5 of Valencian Law 3/1998 on Tourism, Leisure and Hospitality, those rules are binding on guests. Repeated breaches, or any behaviour that disturbs other residents, entitle the owners to require you to leave the property, with no right to a refund of the amounts paid.
9. Guest registration
Spanish law requires us to register the details of everyone staying and to report them to the competent authorities.
We do not ask for any documents before your arrival. Details are collected only during check-in, at the apartment itself: each guest will then be asked for their ID card or passport. Without those details we cannot complete check-in.
How we handle that data is explained in our Privacy policy.
10. Deposit and liability for damage
No security deposit is required.
Guests are responsible for any damage caused to the property, its furniture or its fittings during the stay, beyond normal wear and tear.
If something breaks or stops working, please tell us as soon as you can — it is almost always easy to sort out.
11. Liability
We are not liable for the loss, theft or damage of personal belongings inside the property or the building.
Nor are we liable for interruptions to supplies (water, electricity, internet) beyond our control, or for disturbance caused by building works or other circumstances in the building or surrounding area that are outside our control.
12. Complaints and applicable law
If something has gone wrong, please write to us first at [email protected] — we will try to resolve it directly and as quickly as we can. If you are not satisfied, you may take your complaint to the consumer affairs service of Burriana Town Council or to the Valencian Government department responsible for tourism.
These terms are governed by Spanish law and by Valencian Community regulations on tourist accommodation. Guests’ rights under consumer protection legislation are unaffected.